Brotherhood Bank & Trust in 17900 West 119th Street

Customer Reviews about Brotherhood Bank & Trust:

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  I went into Brotherhood Bank today to close my account and move to Community America credit union. I have been with brotherhood since I was 13. That's 13 years I have been with this bank and I have never received as rude service as I did today. I went into the bank around 440 and they close at 5. I know this isn't very convenient for the bank but I get off work at 5 so I had to leave early just to get there. I apologized for coming in so late. The person who helped me was very rushed and didn't listen clearly when I explained how I wanted my savings and checking accounts closed. He came back out with the accounts all wrong so I explained that I needed it to be closed out a certain way and he got upset and said the way I requested was difficult and "made no sense" then said it would take twice as long to fix for me. I told him I was in no hurry and he raised his voice and said "good because you are going to the end of the line" he then stormed off. He later came back, obviously aware what he did was inappropriate and was acting completely differently and trying to make small talk. I'm glad I'm leaving this bank. Not only do they charge $8 a month just to have an account but allow their employees to tell me my request was difficult yell that I am going to the end of the line. Very very rude.
  By Jasmine Heinson, September 05, 2017

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About Brotherhood Bank & Trust in Olathe