Johnson County Motor Vehicle in 782 North Ridgeview Road

Customer Reviews about Johnson County Motor Vehicle:

• ★ ★ ★ ☆ ☆
  Clean place, but extremely crowded and the wait is absolutely insane. But what can I expect here. I enjoy the cleanliness of this place but the people behind the desks aren't very kind, nevertheless not half bad experience.
  By Savage, June 06, 2017
• ★ ★ ☆ ☆ ☆
  Yes this is a moment in life when one must "plan for inconvenience, inconsistencies, and customer service thrown out the window. Signed on get in line at 10:39 AM- 11:24 177 min. wait, 11:24 143 ahead 175 min. wait. 12:09 123 ahead 181 min. wait, 12:54 81 ahead 104 min. wait, 1:39 43 ahead 47 min. wait, 2:04 not ready yet but 19 min. wait, 2:10 (6 min. later) proceed to Window 9! Couldn't make it in 6 minutes. Sorry sir you'll have to get in line at the window and they will put you in front of the line. Myself and 3 others waiting in line for the same reason while the lady was explaining what was needed to another person. When she (lady 2 at the computer) heard us talking about the problem she started putting us in line. I asked the lady greeting at the door if I needed any additional papers since there is no information about Transfer on death on their web site. She said I would need proof of insurance which was in my car. I feared they would call my number while I was at the car so the lady said the lady at the window would let me run out and get it. WRONG, the lady at the window, even though I explained the greeter said it would be OK said NO, YOU MUST GO GET IN LINE AT THE WINDOW AGAIN. Perhaps a little training needed? The Lady 2 at the computer seemed to think it was funny I did't think it a good idea to send me back to window 15 (Perhaps a little more training needed.) A nice lady at window 10,( she would get a 5 star rating), got me taken care of. I asked and got to explain all this to the manager who was apologetic but had to have the last word with "Have a nice day." escaping his lips as he walked away through the door. Last note: I held on phone for over 20 minutes trying to find out if I needed any additional paper to put a Transfer on Death on a title. I had to hang up and try to beat the clock.
  By Ed McCoy, March 23, 2017
• ★ ★ ★ ★ ★
  Stacy (#11) was quick and efficient. She got me in and out within 15 minutes when I had to register a new vehicle for my business. The online check in process is great so that I was able to make efficient use of my time!
  By Shannon Sunday, December 02, 2016

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About Johnson County Motor Vehicle in Olathe